Neighborhood Tech Help · Durham & Raleigh, NC
Tech help, right in your neighborhood.
Free 1:1 support at libraries and community centers — staffed by paid Digital Navigators, backed by H.K. AI 24/7. Plus TechMinutes® reporting so partners can prove impact.
1:1 Support
Devices, portals, accounts, job apps.
Trusted Spaces
Libraries, community centers, housing.
TechMinutes®
Monthly reporting + story-ready metrics.
Durham Library Hub
300 N Roxboro St, Durham, NC 27701
Tue 10:00–13:00 · Weekly
Thu 14:00–17:00 · Weekly
Raleigh Digital Impact Hub
501 S Person St, Raleigh, NC 27601
Mon 09:00–12:00 · Weekly
Wed 13:00–16:00 · Weekly
H.K. AI
Ask H.K. — get help now, or book a Navigator
H.K. asks a few clarifying questions, gives step-by-step guidance, and escalates to hub hours when needed. Named for Horace King, the 19th-century bridge builder who connected communities across the South.
H.K. never asks for passwords, SSNs, or sensitive data.
